Bachelor's degree in Education I Emphasis on Ethnic Groups and Neuropsychology
ABOUT ME
I am an educator with experience in the design and implementation of competency-based training programmes. I have combined my knowledge in neuropsychology, interculturalism and sustainable tourism to promote the integral development of people and communities through the development of competency-based courses.
Personally and as a certified coach, I accompany individuals in the construction of meaningful life projects that strengthen their spiritual intelligence through faith.
SKILLS
Communication and Writing:
Course creator
Spelling and grammar
Creative writing
Ability to synthesise and structure ideas
Effective communication
Organisation and Management:
Organisation and time management
Attention to detail
Proactivity
Confidentiality
Research and Technology:
Academic research
Social media knowledge&
Course creation
WORK EXPERIENCE
Pedagogical advisor at José Nieva Chaves S.A.S JUNE 2024 - DECEMBER 2025
Support the pedagogical advisory process for the construction, development and evaluation of competencies in the courses given by the Police Training Faculty.
Customer Relationship at Nature Colombia JANUARY 2023 – JANUARY 2024
Support the commercial process to speed up the response time, follow-up and closing of sales of Nature Colombia's new and existing customers and support the pre-operational and operational process of the tours.
This work is linked to the previous experience of years in the tourism sector, where projects of different kinds were developed, such as the one carried out with Decameron Explorer in the Department of Boyacá and and the "1st Meeting for Business Strengthening of Tourism Services held for the Association of Chambers of Commerce of the Central Zone, Asocentro".
Curriculum Development and Training Specialist with Ethnic Focus at Servicio Nacional de Aprendizaje JANUARY 2018 – NOVEMBER 2021
Responsible for the provision of professional services to support the Directorate of Comprehensive Vocational Training of Sena in the structuring and implementation of policies and guidelines in curriculum design and development. Likewise, the attention with an ethnic focus, aimed at vulnerable populations within the strategy of Knowledge Networks. Support for face-to-face and virtual training of apprentices and instructors through Technological Dissemination Events.
Volunteer at Catholic Church SEPTEMBER 2009 – AT THE MOMENT (2025)
Responsible for the service in the ministry of ‘Ethics and values’ of the Association Maria Sanctificadora in the city of Bogota and development of training activities for companies. Later, I became an active member of the Secular Order of the Discalced Carmelites in the community of Our Lady of Mount Carmel and currently I belong to the community of St. Therese of the Child Jesus in the city of Cartagena. I have served both as secretary of the Province and as president of the local council.
Managing Director at T&E Colombia JULY 2006 – JULY 2009
Responsible for specialised training on tourism operation (service, tourism operation, ethics, certification, business roundtable, aimed at Emsolmec, Ecoturt, Asociación de Posadas, Kasuingui and Asoproguar. In Asocentro, the contractual commitments acquired focused on business strategies to strengthen tourism in the Department of Meta. Similarly, the company T&E Colombia had as its objective the operation of receptive tourism, the elaboration of the first portfolio of tourism services in the Department of Boyacá and the representation of Decameron Explorer, which included the operation and training of guides and local operators.
Bogotá Office Manager at T&CI Estrellas Cartagena APRIL 2000 – NOVEMBER 2004
Responsible for the management of corporate accounts in the city of Bogotá. Advice on the planning, logistical execution and control of events. Management of budgets and provision of resources. Evaluation and control of the operation and training of the work team. Loyalty and new client portfolio accessions.
Public Relations Officer at Estelar Paipa Hotel Spa & y Centro de Convenciones FEBRUARY 1997 – JUNE 1998
Responsible for the evaluation of quality control in guest service and reinforcement of the corporate image. Preparation of annual budget for the department. Coordination, supervision and management of congress and convention events. Handling of media and press conferences.
Flight attendant for domestic and international flights and presidential aircraft at Avianca Airlines AUGUST 1991 – JANUARY 1995
Responsible for the management of the passenger cabin and the integral elements of emergency systems. Selected for the care of the presidential aircraft with the Colombian Air Force crew.
PROJECTS
Development of competency-based training programmes (since 2018)
Description:
This project focused on the design and implementation of training programmes aimed at developing specific skills and knowledge in participants. I combined my expertise in neuropsychology, interculturalism, and sustainable tourism to create programmes that promote the holistic development of individuals and communities. This work encompassed the identification of key competencies, the creation of training materials, the delivery of workshops, and the evaluation of participant progress. The project was developed at the Servicio Nacional de Aprendizaje (SENA).
Impact:
The implementation of these training programmes had a significant impact on improving the skills and knowledge of participants. It fostered the personal and professional development of individuals, enabling them to acquire new competencies and enhance their performance in their respective fields. Furthermore, it contributed to the development of sustainable communities by promoting practices and knowledge that benefit both people and the environment in which they live.
Training of apprentices and trainers in the SENA (2018-2021)
Description
This project involved delivering training to both apprentices and instructors at the Servicio Nacional de Aprendizaje (Sena). I was responsible for facilitating technological dissemination events, both face-to-face and virtual, with the aim of conveying relevant knowledge and skills. To carry out this task, it was essential to have a thorough understanding of Sena's training programmes and the ability to adapt the training to the needs of different audiences.
Impact
The implementation of this project had a significant impact on improving the quality of the training delivered by Sena. An effective update of the knowledge and skills of both apprentices and instructors was achieved. Furthermore, the use of technology in the learning process was successfully promoted, which contributed to modernising and optimising the educational experience."
Specialised training in tourism operation (2006-2009).
Description:
This project focused on delivering specialised training in various areas of tourism operation, covering everything from customer service to tourism operations, ethics, and certification. I collaborated closely with diverse tourism organisations, including National Natural Parks, Emsolmec, Ecoturt, and the Asociación de Posadas, with the aim of strengthening their capabilities and improving the quality of the services they offered. This work required a deep understanding of the tourism sector and the ability to design and deliver training tailored to the specific needs of each organisation.
Impact:
The implementation of this project generated a significant positive impact on improving the quality of tourism services offered by the Ecotourism Lodges of the Sierra Nevada de Santa Marta. A notable strengthening of the capabilities of tourism professionals was achieved, which in turn contributed to the development and growth of the tourism sector in the region.
Support for current pedagogical processes (2024-2025).
Description:
This current project, being developed at José Nieva Chaves S.A.S., focuses on supporting the pedagogical advisory process for the construction, development, and evaluation of competencies in the courses delivered by the Police Training Faculty. This work requires a deep understanding of pedagogy and extensive experience in the development of educational programmes, in order to ensure the effectiveness and relevance of the training provided.
Impact:
The implementation of this project is generating a significant improvement in the quality of training delivered to members of the National Police. Better tools for the construction and evaluation of competencies have been developed, allowing for a more precise and comprehensive measurement of learning.
STUDIES
Postgraduate Studies Máster en Neuropsicología y Educación Universidad Internacional de la Rioja
Undergraduate Studies Licenciatura en Etnoeducación UNAD
Competency-Based Courses and Certifications
OIT certificate: competency and digital skills training
Training in virtual learning environments - Servicio Nacional de Aprendizaje - Sena
Course on the application of the differential approach in core, strategic, and support processes - Servicio Nacional de Aprendizaje - Sena
Technopedagogical training in blackboard virtual learning environments - Servicio Nacional de Aprendizaje - Sena
Certification in e-mediator competencies in VLE (virtual learning environments) - Unad
Diploma in didactic tools in virtual learning environments (VLE) - Unad Diploma in the "e-mediator in VLE" train-the-trainer program - Unad
Quality for senior management - Hoteles Estelar S.A
Definition and construction of a tourist destination - Mindesarrollo
Public relations - London School of Public Relations, London
English - Avalon School of English, London
Diploma Mission AD Gentes - Pontificia Universidad Javeriana